The report, “Advisor Usage Among Defined Contribution Plan Participants,” found a third of respondents were referred to their advisor by a friend or family member. Referrals from people they knew were far and away the most popular way investors learned about an advisor.
Just 9% of respondents said they found their advisor on a website, and 7% said they were introduced at a seminar or special event. Only 6% said they were contacted by an advisor first.
While both men and women were more likely to rely on a referral, men were more likely than women to say they found their advisor online. Thirteen percent of men went online to find an advisor, compared with 5% of women. Nearly half of women said they chose their advisor based on a referral, compared with 27% of men.
“Despite research showing that the majority of Americans are insufficiently prepared for retirement in terms of their savings and investments, the majority of defined contribution plan participants continue to view their 401(k) accounts as a savings plan,” George Walper, president of Spectrem Group, said in a statement. “Nearly all, however, could benefit from having access to regular financial advice on how to make the most of their portfolio.”
Retirement plan participants are generally satisfied with their advisors’ services, according to the report. Although only half of respondents are using an advisor, two-thirds of those said they were satisfied with their services. Seventy percent said they liked how responsive their advisor was to their requests.
Almost 60% of plan participants have a written plan from their advisor, and 96% of them say they’re at least somewhat satisfied. Fifty-two percent said they were very satisfied.
Among participants with the highest account balances, those with at least $100,000, 27% say they have a financial plan and 35% say they will have one soon.
Source: Danielle Andrus, ThinkAdvisor
The information contained in this article does not constitute a recommendation, solicitation, or offer by D2 Capital Management, LLC or its affiliates to buy or sell any securities, futures, options or other financial instruments or provide any investment advice or service. D2, its clients, and its employees may or may not own any of the securities (or their derivatives) mentioned in this article.
The Jacksonville Business Journal has ranked D2 Capital Management in the top 25 of Certified Financial Planners in Jacksonville. The Firm is also a member of the Financial Planning Association of Northeast Florida, the Jacksonville Chamber of Commerce, the Southside Businessmen's Club, and the Beaches Business Association.
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